He then consulted with a “senior” tech and did a remote connection to my computer (using LogMeIn Rescue, which was interesting since I use LogMeIn Pro all the time to connect to my NC computer from here in Maine). I continued to resist saying that the problem appeared to be connected to the Office 2010 update and subsequent removal. I explained the situation and at first he indicated that he could not help me but I persisted and he made his “best offer” to sell me a product key for $100. I had never had the occasion to use MS Answer Desk before but was pleasantly surprised to actually get a callback from a real live human being. I did the uninstall with FixIt and had the same problem again with the Product Key as I attempted to reinstall. Thanks to all for the posts and all is well now. In any case, if anyone has any idea of how to work around this situation, I would certainly appreciate hearing from you. Also, in the latest round of Microsoft Updates (May 14, 2014) there was something installed called Microsoft Office File Validation Add-in which, by the sound of the title, might be involved in this scenario. I noticed that my Office Professional 2007 software was labeled as OEM Software so that might possibly be the problem. I have a Certificate of Authenticity and a 15-digit Product Key that came with the software but this product key is NOT accepted. Now, however, whenever I open any Office 2007 program I am asked for the 15-digit product key. Up to this point my Office 2007 programs were all running perfectly. Since I obviously had no need for it, I thought I would remove the Office 2010 application showing in Revo Uninstaller (whatever pieces of Office 2010 there might have been, it was obviously not the complete program) using Advanced Mode. I had some vestiges of Office 2010 showing on my computer that came originally, I believe, from Microsoft Updates which I inadvertently allowed to be installed since I do not even have Office 2010.
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